Running Successful Business Analysis Workshops

AUTUMN Semester Dates: TBA
SPRING Semester Dates: TBA
Times:
Duration: 15 hours (7.5 hours x 2 weeks)
Fees:
Venue: City campus - Building 10

Expressions and Enrolment

If you are interested in this course, please submit an Expression of Interest form to register your interest. Please note if you wish to enroll into this short course, you must also submit an Application Form [PDF 114k] to pay for and secure a place. Submission of an application form is confirmation of your intent to enroll and terms and conditions will apply.

Page Index
Who should attend
Course Objectives
Course Description
Course Outline

Who Should Attend?

This course is aimed at Business and Process Analysts intending to run workshops within their organisation. Prior knowledge of workshops is not required.

Course Objectives

This course will allow Business Analysts and Process Analysts to prepare, conduct and review workshops within their organisation and ensure the achievement of workshop objectives.

At the end of this short course the student will be able to:

  • Identify the need for workshops with their organisation and the within project lifecycle

  • Define and communicate the workshop purpose and objectives to stakeholders within their organisation

  • Determine the best approach for workshops depending on organisational and project factors

  • Demonstrate an ability to conduct a successful workshop

  • Review workshop success and identify improvements

  • Document workshop outcomes in accordance with their organisations standards

Course Description

In this subject students learn through an initial workshop conducted on how to achieve a successful workshop. This is followed by a series of short presentations and individual activities to allow the student to prepare for a workshop. The second day students will conduct a workshop to a group of peers, perform self-evaluation and perform a peer review based on groupdesigned review criteria.

Course Outline

The major topics are:

  • Introduction to workshops: by workshoping “how to achieve a successful workshop”
  • Identifying the need for workshops
  • Setting workshop purpose and objectives
  • Preparing for workshops
    • Each workshop has different requirements depending on many organisational and project factors
    • Researching the topic
    • Participant preparation and interviewing
    • Structuring the workshop and setting an agenda
    • Issuing pre-workshop materials
    • Logistics
  • Conducting the workshop:
    • Recording workshop discussion
    • Facilitation skills
    • Time management
    • Conflict management
  • After the workshop
    • Evaluating success
    • Identifying improvements
    • Post-workshop documentation